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Childcare educator interview questions and answers

12 questions childcare centres ask, what they want to hear, and a free way to practise each one out loud.

Practise these questions

By Thanh Tran, PTE and IELTS coach
Updated

The 12 questions, and how to answer

Answer each “tell me about a time” question with the STAR method: the Situation, your Task, the Action you took and the Result.

  1. Why do you want to work in early childhood education?

    About you

    What the interviewer listens for

    • Shows real interest in children's learning. You give a reason and say what you enjoy, like play or seeing children learn.
    • Says what you want to grow in. You say what you want to learn and get better at.

    How to answer

    1. A reason
    2. What you enjoy (play, seeing children learn)
    3. What you want to grow in
  2. A new child is very upset at drop-off. What do you do?

    What would you do

    What the interviewer listens for

    • Comforts the child. You greet the child warmly and offer a comfort item or a favourite activity.
    • Uses a routine. You keep a short goodbye routine with the family.
    • Works with the family. You tell the family later how the day went.

    How to answer

    1. Greet them warmly
    2. Offer a comfort item or a favourite activity
    3. Keep a short goodbye routine
    4. Tell the family how the day went
  3. A child keeps hitting other children. What would you do?

    What would you do

    What the interviewer listens for

    • Keeps everyone safe first. You make sure every child is safe before anything else.
    • Uses positive guidance. You calmly name the feeling and show other ways, and you never shame or punish.
    • Works with the team and family. You tell the room leader and follow the centre's policy with the family.

    How to answer

    1. Keep everyone safe
    2. Calmly name the feeling and show other ways
    3. Tell the room leader
    4. Follow the centre's policy with the family

    Never shame or punish the child.

  4. How do you keep children safe during outdoor play?

    Skills and checks

    What the interviewer listens for

    • Supervises actively. You stand where you can see the children and move around the area.
    • Checks for hazards. You check the area before the children go out.
    • Knows ratios and sun safety. You know the ratios and make sure children wear hats and sunscreen.

    How to answer

    1. Check the area first
    2. Stand where you can see
    3. Move around
    4. Know the ratios
    5. Hats and sunscreen
  5. What would you do if you were worried that a child might be at risk of harm?

    What would you do

    What the interviewer listens for

    • Reports it straight away. You follow the centre's policy and tell the nominated supervisor straight away.
    • Writes down facts only. You write down only what you saw and heard.
    • Does not investigate. You do not question the child or investigate yourself.

    How to answer

    1. Follow the centre's policy
    2. Tell the nominated supervisor straight away
    3. Write down facts only
    4. Do not question the child or investigate
  6. Tell me about an activity you planned for children. What did they learn?

    Tell me about a time

    What the interviewer listens for

    • Plans from children's interests. You show the activity came from what the children were interested in.
    • Names what they learned. You say what you saw the children learn from it.

    How to answer

    1. What they were interested in
    2. The activity
    3. What you saw them learn

    Tell it as one real example with the STAR method.

  7. What do you know about the Early Years Learning Framework?

    What you know

    What the interviewer listens for

    • Names the framework's main ideas. You mention belonging, being and becoming.
    • Explains play-based learning. You explain that children learn through play.
    • Links an example to an outcome. You give one example linked to a learning outcome.

    How to answer

    1. Name it
    2. Learning through play
    3. One example linked to an outcome
  8. How do you communicate with families who speak a different language?

    Skills and checks

    What the interviewer listens for

    • Shows respect. You show respect for the family and their language.
    • Uses practical tools. You use simple English, pictures, translated notes or an interpreter.
    • Uses your own languages. You say your own languages are a strength in this work.

    How to answer

    1. Simple English
    2. Pictures or translated notes
    3. An interpreter where needed
    4. Your own languages are a strength
  9. A parent is angry because their child came home with a scratch. How do you respond?

    What would you do

    What the interviewer listens for

    • Listens without arguing. You listen to the parent and do not argue.
    • Explains what happened. You explain what happened and show the incident record.
    • Follows up. You tell the room leader and follow up with the parent the next day.

    How to answer

    1. Listen without arguing
    2. Explain what happened and show the incident record
    3. Tell the room leader
    4. Follow up the next day
  10. How do you manage a busy room when many children need you at once?

    Tell me about a time

    What the interviewer listens for

    • Sets priorities. You deal with safety and urgent care first.
    • Works with the team. You ask a colleague for help when you need it.
    • Uses routines. You use routines and songs to calm the room.

    How to answer

    1. Safety and urgent care first
    2. Ask a colleague
    3. Use routines and songs to calm the room

    Tell it as one real example with the STAR method.

  11. What qualifications and checks do you have?

    Skills and checks

    What the interviewer listens for

    • Names your qualification. You say if you hold a Certificate III or Diploma in Early Childhood Education and Care.
    • Names your Working with Children Check. You say if you hold a Working with Children Check, called a Blue Card in Queensland.
    • Lists your first aid. You list first aid with asthma and anaphylaxis training.

    How to answer

    1. List what you hold
    2. What is in progress
  12. What are your work rights, and which days can you work?

    Work rights and hours

    What the interviewer listens for

    • Shows you can work legally. You name your visa and say clearly what work it allows.
    • Gives fixed days. You say the days you can work every week and when you can start.

    How to answer

    1. Your visa and what it allows, using the current rule
    2. The days you can do every week
    3. Your start date

    Check the current rule for your visa on the Home Affairs website before the interview.

These are practice questions and answer outlines, not legal, visa or career advice. For work rights, check the current rules on the Home Affairs website. Student visa conditions on the Home Affairs website.

Common questions

What questions are asked in a childcare interview?

Why you want to work with children, what you would do when a child is upset or hits others, how you keep children safe outside, what you would do if you were worried about a child, and what you know about the Early Years Learning Framework.

What should I say about the Early Years Learning Framework?

Name it, say children learn through play, and give one example of an activity you planned that links to one of its learning outcomes.

What checks do I need to work in childcare?

A Working with Children Check (a Blue Card in Queensland), first aid with asthma and anaphylaxis training, and often a Certificate III or Diploma in Early Childhood Education and Care, or one in progress.

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